Frequently Asked Questions

Conference FAQs

How much does the conference cost?

Early bird pricing will be available for a limited time at $99. Regular conference admission is $119. Keep an eye on our social media or sign up for our newsletter int he footer of this page to get updates on when early bird pricing is available.

Will there be any in-person events?

There are no in-person conference-related events. While COVID-19 continues to be a factor, hosting our conference virtually also means we are able to truly be a national conference, and at the same time be more accessible to people who were previously unable to attend due to travel or financial reasons.

We may have in-person events in the future that are not related to our conference – so keep an eye out for event announcements.

Is there a cancellation fee if I wish to cancel my registration?

All cancellation requests must be sent in writing to [email protected] Requests received by May 12th, 2023 will receive a 50% refund. No refunds will be granted after May 12th, 2023.

In which time zone will the conference be streamed?

The session schedule is in the Eastern Standard Time (EST) Zone.

Is the conference being recorded?

The conference is being recorded, and sessions will be available to people who have purchased a conference pass on the Pheedloop platform until December 31, 2023. Anyone who is unable to attend live will be able to see the presentations at a later date, but will not be able to take advantage of the networking features.

How can I ask questions at the presentations?

After each speaker (unless otherwise stated), we will hold a live Question & Answer period. You can submit your question in Zoom’s Q&A feature, available on screen at each presentation. We will strive to answer as many questions as possible in the allotted time.

How can I get copies of speakers' presentation slides?

Speaker presentations will be posted on their speaker pages and in their presentation session on PheedLoop after the event. You will be able to login until December 31st, 2023.

Please note that this is done with the speaker’s permission, and proprietary or not yet published work may be omitted from the slides.

How do I receive a Certificate of Attendance?

If you wish to receive a Certificate of Attendance, you can do so through your profile on Pheedloop. On the left-hand side of your screen where the navigation menu is located, click on ‘Account’. You will be taken to your account page, where you can fill out your information. Scrolling down, you will see a section labelled attendance certificate, and a button that says ‘Request New Certificate’.

Will I get professional development/course credit for attending the conference?

The Brain Injury Canada Conference is not certified to offer credit to be put towards any degrees, certificates, or professional development at this time.

How are you supporting diversity & inclusion in the conference?

Brain Injury Canada recognizes the need for more diverse research and funding in order to see more inclusive and representative results. It is one of our goals to find ways to support diverse research in the field of brain injury so we can continue to feature that research. The presenters at this year’s conference are leaders in their respective fields and foremost experts on their topics. We are pleased to be able to provide a program that focuses on the many intersectionalities of brain injury and how this can impact support offerings.

How does gamification work?

Gamification is a way to add an extra layer of fun to the conference. Attendees can complete actions on the virtual conference platform to find codes and earn points for a chances to win prizes. You will find codes with exhibitors, hidden in videos, in the chats, and in other areas of the platform (hint: check the donation section!).

Technical FAQs

What platform are you using for the conference?

We are using an online conference platform called Pheedloop, which is known for being intuitive and user-friendly.

What do I need to attend the virtual conference?

To attend the virtual conference, you need a good internet connection, your device or computer, and a valid registration. You will receive login details a few days prior to the conference over email.

I'm having problems with registering. What can I do?

If you are having trouble registering, try using the Google Chrome Internet browser. If you are still having problems, please contact [email protected] and include your name and the nature of your problem.

How do I use Pheedloop?

When you register for our conference on Pheedloop, you’ll be given a login. Once we make the conference event live, you’ll be able to login and watch sessions, visit the exhibit hall, and network with other attendees.

Where do I go if I experience technical difficulties?

There are chat features in Pheedloop. If you’re having issues, you can use that to let us know. We will also have Pheedloop technical support staff available during the live conference days to answer your queries. We’ll also be sharing some guidelines on how to use both platforms closer to the date of the conference that will address technical features.